Shipping Policy

Last updated: 2 September 2026

Globe Toddler provides baby and toddler equipment rental delivery across the Algarve, Portugal.

Delivery Areas

We deliver rental equipment to:

• Holiday homes and villas
• Holiday apartments
• Hotels
• Resorts
• Other suitable accommodation in the Algarve

Delivery availability depends on the exact address provided when booking.

Delivery & Collection

Delivery and collection are arranged according to the dates and times confirmed with your rental.

Your delivery and collection details will be confirmed when your order is accepted.

Please ensure that someone is available to receive the equipment at the agreed delivery time.

For hotel or resort deliveries, the customer is responsible for ensuring that the accommodation is able to receive the equipment and for providing any necessary delivery instructions to the hotel or resort.

Delivery Charges

Delivery charges depend on the delivery location and will be communicated at the time of booking.

Additional charges may apply for deliveries or collections requested outside our standard service hours.

The following surcharge applies:

• 05:00–07:00: €25
• 20:00–24:00: €25

Globe Toddler does not provide deliveries or collections between 00:00 and 05:00.

Changes to Delivery or Collection

Requests to change an agreed delivery or collection time should be made with at least 48 hours' notice.

Changes are subject to availability and must be confirmed by Globe Toddler. A requested change is not considered confirmed until Globe Toddler has agreed to it.

Unsuccessful Delivery

The customer is responsible for being available at the agreed delivery location and time.

If a delivery cannot be completed because the customer is unavailable or the agreed access arrangements are not possible, an additional delivery charge may apply.

Where a second delivery is required because the original delivery was unsuccessful, the double delivery fee will apply.

Collection

Rental equipment will be collected at the agreed collection time and location.

Customers should ensure that the equipment is available and accessible for collection.

If the equipment cannot be collected because the customer is unavailable or access is not possible, additional collection charges may apply.

Important Information

Delivery dates and times are subject to confirmation by Globe Toddler.

Please provide accurate accommodation details, including the full address and any relevant access or delivery instructions, when placing your booking.

Globe Toddler cannot be responsible for delays or unsuccessful deliveries caused by incorrect or incomplete information supplied by the customer, lack of access, or the customer not being available at the agreed time.

For full information about cancellations, customer responsibilities, loss or damage, and other rental conditions, please see our Terms & Conditions.