Frequently Asked Questions

About Our Services

What services does Globe Toddler offer?

Globe Toddler provides baby and toddler equipment rentals for families travelling in the Algarve, including strollers, car seats, cots, high chairs, bath equipment, carriers, bottle warmers, toys and other practical holiday essentials.

What age groups do you cater to?

Our equipment range is designed for babies and young children. Please check the age, height and/or weight guidance on each product before booking, and contact us if you are unsure which option is suitable.

Which geographical areas do you cover?

We currently operate across central and eastern Algarve, including Almancil, Altura, Faro, Fuzeta, Loulé, Manta Rota, Olhão, Quarteira, Quinta do Lago, Tavira, Vila Real de Santo António and Vilamoura.

If your delivery address falls outside our normal operating area, please contact us before booking so we can confirm whether delivery is possible and the applicable charge.

Booking & rental periods

How far in advance should I book?

We recommend booking as early as possible, especially during busy holiday periods, as some equipment has limited availability. For last-minute requests, please contact us directly and we will do our best to help.

What rental periods are available?

Rentals can be booked for between 1 and 28 days. Our pricing is organised into seven rental tiers: 3, 5, 7, 10, 14, 21 and 28 days. These are pricing tiers rather than limits on the rental dates you can choose.

Can I rent equipment for more than 28 days?

Yes. For rentals longer than 28 days, please contact us for a personalised quote.

How do I make a booking?

You can book directly through our website by selecting your rental dates, equipment and delivery or collection details. If you are unsure what you need, you can also contact us and we can help you choose suitable equipment.

What payment methods do you accept?

We accept online payments or bank transfer. For bank transfers, bookings are confirmed once payment has cleared.

What is your cancellation policy?

  • Up to 7 days before rental: 90% of the rental cost will be returned; 10% is retained to cover transaction and administration fees.
  • From 7 days before up to 72 hours before the rental period begins: 50% of the rental value will be returned.
  • Less than 72 hours before the rental period begins: the rental is charged in full.

Delivery & collection

How does delivery and collection work?

We offer delivery and collection to holiday accommodation and Faro Airport within our service areas. The delivery service is arranged around your rental dates and address. Free self-collection and return are also available in Tavira.

Do you deliver to Faro Airport?

Yes, subject to the delivery arrangements for your booking. Faro Airport is a dedicated delivery area.

Do you deliver further west than Albufeira?

If your delivery address falls outside our normal operating area, please contact us before booking so we can confirm whether delivery is possible and the applicable charge.

Can I collect the equipment myself?

Yes. Free self-collection and return are available in Tavira. We will confirm the collection and return arrangements with you.

What happens if my accommodation is a hotel or resort?

Please provide the full accommodation address and any useful arrival information at checkout. If you will not be present at delivery, please make sure the hotel or accommodation team knows to expect the equipment.

Equipment & care

What baby equipment do you have available?

Our range includes strollers, car seats, travel cots, high chairs, carriers, bath equipment, bottle warmers, toys, scooters and other useful equipment for family holidays.

Is the equipment cleaned between rentals?

Yes. Equipment is prepared and checked between rentals.

What happens if equipment is damaged during my rental?

Please notify us as soon as possible. You are responsible for the rental equipment during your booking, and significant damage, loss or excessive soiling may result in additional charges. Please also check the instructions supplied with the equipment and your travel insurance where appropriate.

Are there any considerations when using baby safety gates?

Baby safety gates must be installed and used according to the manufacturer's instructions. Globe Toddler is not responsible for possible markings or damage to walls resulting from the installation or use of our baby gates. Please check the opening width and installation requirements before booking.

Using the equipment

How do I know which equipment is suitable?

Check the product page for the relevant age, height and/or weight guidance before booking. If you are unsure, contact us with your child's age and measurements where relevant and we can help you choose.

Are instructions provided?

Equipment is supplied with the relevant manufacturer's instructions where applicable. Always read and follow the manufacturer's instructions before and during use.

Contact & support

How can I contact Globe Toddler?

Email hello@globetoddler.eu or call +351 910 622 642. If you are unsure what equipment you need, tell us your child's age, your holiday dates, accommodation area and what you are hoping to use the equipment for.

Sustainability

Why rent baby equipment?

Renting equipment at your destination means you can avoid transporting bulky items that you may only need for one holiday. It also allows useful equipment to be used by more than one family over time.

Still have questions? We are happy to help you choose equipment and confirm delivery arrangements before you book.